At i8ph, your privacy is taken seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the i8ph Platform — in plain English, written for Filipino players, with full respect for your rights under Philippine data protection law.
This Privacy Policy ("Policy") applies to all personal information collected, processed, and stored by i8ph ("i8ph," "we," "us," or "our") in connection with your use of the i8ph online gaming platform accessible at https://i8ph.one, including all associated pages, features, games, and services (collectively, the "Platform").
By registering an account or using any part of the i8ph Platform, you acknowledge that you have read, understood, and consent to the collection and processing of your personal information as described in this Policy. If you do not agree with this Policy, please do not access or use the i8ph Platform.
This Policy should be read together with i8ph's Terms & Conditions, which govern your overall use of the Platform, and our Responsible Gaming Policy, which outlines the player protection tools available to you.
i8ph is the data controller responsible for personal information collected through the Platform. As the data controller, i8ph determines the purposes and means by which your personal data is processed, in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations.
For all data-related inquiries, requests, or complaints, you may contact i8ph's designated Data Protection Officer at:
i8ph Data Protection Officer
Email: [email protected]
Live Chat: Available 24/7 via the i8ph Platform
i8ph collects personal data through several means, including information you provide directly, information generated through your use of the Platform, and information received from third parties such as payment processors. The categories of personal data we collect include:
| Data Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (PhilSys, Passport, Driver's License, UMID) |
| Contact Data | Philippine mobile number, email address, residential address (barangay, city/municipality, province) |
| Account Credentials | Username, hashed password (we never store passwords in plain text) |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history |
| Verification Documents | Photo ID copies, selfie with ID, proof of address documents, source of funds documentation |
| Communications | Support chat logs, email correspondence, feedback submitted through the Platform |
i8ph may receive data about you from third-party payment processors (e.g., GCash, PayMaya), identity verification service providers, fraud prevention agencies, and game software suppliers. Data received from these sources is handled with the same level of protection as data you provide directly.
i8ph uses your personal data strictly for the following purposes:
Under the Philippines Data Privacy Act of 2012, i8ph processes your personal information on the following legal bases:
i8ph does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We share your data only in the following limited circumstances:
i8ph uses cookies and similar tracking technologies to operate the Platform, analyze usage, and deliver a personalized experience. The types of cookies we use include:
You may manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing and playing on the i8ph Platform, though some personalization features may be affected.
i8ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.
i8ph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by i8ph:
To exercise any of these rights, contact i8ph's Data Protection Officer via live chat or at [email protected]. i8ph will respond to all data rights requests within 15 business days of receipt.
The i8ph Platform is strictly intended for persons aged 21 years and above, in accordance with PAGCOR regulations. i8ph does not knowingly collect personal data from persons under 21 years of age. If you are a parent or guardian and believe that your child has provided personal data to i8ph, please contact us immediately at [email protected]. Upon confirmation, we will promptly delete the relevant data and close any associated account.
i8ph's primary data infrastructure is located within or in compliance with jurisdictions that maintain adequate data protection standards. In the limited circumstances where personal data is transferred to a third party located outside the Philippines — such as certified game software providers operating internationally — i8ph ensures that appropriate contractual safeguards are in place, including Data Processing Agreements that impose obligations equivalent to those under the Data Privacy Act.
i8ph will not transfer your personal data to any jurisdiction that does not provide an adequate level of protection without first implementing appropriate transfer mechanisms and, where required, obtaining your consent.
i8ph reserves the right to update or amend this Privacy Policy at any time. Material changes — such as new categories of data collected, new third-party sharing arrangements, or changes to your rights — will be communicated to registered players via email or a prominent notice on the Platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Your continued use of the i8ph Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
For any privacy-related questions, data access requests, or complaints, please contact i8ph through the following channels:
i8ph aims to acknowledge all privacy-related inquiries within 48 hours and to fully resolve them within 15 business days. For complaints that cannot be resolved directly with i8ph, you have the right to escalate to the National Privacy Commission (NPC) of the Philippines.
What i8ph promises every Filipino player about how their personal data is handled.
i8ph does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used to operate your account and comply with Philippine law — nothing else.
All data in transit between your device and i8ph is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Passwords are hashed and salted, never stored in plain text.
i8ph operates in full compliance with Republic Act No. 10173 — the Philippines Data Privacy Act of 2012. A designated Data Protection Officer oversees all data handling practices.
You have the right to access, correct, delete, and export your i8ph data at any time. Submit a data rights request via live chat or email and we'll respond within 15 business days.
Marketing emails and SMS notifications are entirely optional and consent-based. Unsubscribe at any time from your account settings or by contacting i8ph support — no questions asked.
i8ph keeps your data only as long as required by law or to operate your account. After the retention period ends, data is securely and permanently deleted or anonymized.
i8ph is built on trust. From GCash deposits to live casino streams, every part of your i8ph experience is secured, compliant, and designed with Filipino players in mind.